Privacy Policy

This website is owned and operated by Shatakshi Services, led by Lakshmikant Dhage. We take your privacy seriously and are committed to protecting your personal data in accordance with all applicable data protection laws.

When we say "we", "us", or "our" throughout this policy, we are referring to Shatakshi Services. When we say "you" or "your", we mean any individual who visits or uses this website.

Our contact details:
Lakshmikant Dhage, Shatakshi Services
Email: shrigajanankrushisevakendra@gmail.com
Phone: +91 9970857464
Address: Shatakshi Services Mehkari Phata, Sonewadi, Nagar, Ahmednagar - 414002, Maharashtra, India.

We collect personal information only when you choose to provide it to us — never automatically or without your knowledge. The information we may collect includes:

• Contact information — your name, email address, and phone number when you reach out to us via a contact form, email, or phone call.
• Enquiry details — any message content, project requirements, or other information you voluntarily share when making an enquiry.
• Communication records — a record of any correspondence between you and Shatakshi Services for service and quality purposes.
• Usage data — anonymised, aggregate information about how visitors interact with our website (pages visited, time spent, browser type), collected through analytics tools.

We do not collect sensitive personal data (such as health information, financial details, or government identification numbers) unless you explicitly provide it and consent to its collection for a specific, stated purpose.

We use the information we collect for the following purposes only:

• To respond to your enquiries, questions, and requests in a timely and helpful manner
• To provide the products or services you have requested from Shatakshi Services
• To send you relevant updates, newsletters, or promotional material — but only if you have explicitly opted in to receive them
• To improve the quality, functionality, and content of our website based on aggregated usage insights
• To comply with our legal obligations and resolve any disputes that may arise

We will never sell, rent, trade, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Full stop.

Cookies are small text files placed on your device when you visit a website. Our website may use the following types of cookies:

• Essential cookies — necessary for the website to function correctly. These cannot be disabled without affecting core functionality.
• Analytics cookies — help us understand how visitors use our site by collecting anonymous, aggregated data. No personally identifiable information is captured.
• Preference cookies — remember settings or choices you have made to improve your experience on return visits.

You can control or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of this website. Most browsers allow you to refuse cookies or delete those already stored — consult your browser's help documentation for guidance.

We do not share your personal data with third parties except in the following limited circumstances:

• Service providers — trusted third-party companies that help us operate our website or deliver our services (e.g. email hosting, analytics platforms). These providers are contractually bound to keep your data confidential and may only use it to perform services on our behalf.
• Legal requirements — we may disclose your data if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Shatakshi Services, our clients, or others.
• Business transfers — if Shatakshi Services is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.

We retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected, to provide our services, or as required by applicable law. Once data is no longer needed, we delete or anonymise it securely.

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised or unlawful access, accidental loss, destruction, or damage. These measures include:

• Encrypted data transmission using HTTPS / SSL
• Access controls limiting who within our organisation can view personal data
• Regular security reviews and updates to our systems and procedures

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

Depending on your location and applicable data protection laws, you may have some or all of the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data ("right to be forgotten") under certain circumstances
• Right to restrict processing — request that we limit how we use your data in certain situations
• Right to data portability — request a copy of your data in a structured, machine-readable format
• Right to object — object to processing of your data for direct marketing or on grounds relating to your particular situation
• Right to withdraw consent — withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at <a href="mailto:shrigajanankrushisevakendra@gmail.com" class="text-slate-800 underline underline-offset-2 hover:no-underline">shrigajanankrushisevakendra@gmail.com</a>. We will respond to all legitimate requests within 30 days.